When I first started leading Animal Medical Center a little over a year ago, I kept hearing the same phrase from our team: "I didn't know." At first, it was frustrating. It happened often enough that I found myself wondering why people weren't paying attention or staying informed. But the more I reflected on it, the more I realized the issue wasn't with the team—it was with me. As a leader, I wasn't communicating consistently enough to keep everyone informed about what was ha

We've talked about this before but felt like it was time to talk about it again. We had a staff meeting this past Monday, and we discussed gossip and how toxic it is. Gossip is cancer in the workplace. For there to be health inside any organization, they first have to kill gossip. Gossip dies when it hits the ears of the wise. Rumors are started by haters. Carried by fools. Believed by the weak.

There are things in life that require an immense amount of talent and skill. Hitting a baseball, coding websites, rocket science, etc... But there are also things that we can do that require ZERO talent. And that's exactly what TNT is. "Takes No Talent". These are things that we can do to make ourselves better, make those around us better, and be productive in any scenario or environment. I've learned 7 things that TAKE NO TALENT but still leave a lasting impact. Check out th