May 13, 2020

Who has felt the pressure to have a difficult conversation lately? Have you had something you needed to tell a member of your team that is underperforming and needing some words of clarity on expectations? Have you needed to tell your spouse something you know they don’t want to hear? Or does your child need some firm words of love on discipline or boundaries in a current situation between the two of you?

I talk on this routinely, because no one ever taught us how to...

January 15, 2020

How many times have you made a mistake? How many times have you said something and when it was all said and done, you realized you just said “too much” or you “said it mean”. I think if we are all honest with ourselves, we can all say we have done it many times. And when we do those things, we often have a sick feeling somewhere inside our soul. Or we at least recognize through some visceral mechanism that the conversation or interaction didn’t go as you would like...